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How can we help?

Two real humans read every email. Usually Mike. Sometimes Vitor.
Never the plants. They can’t type.

Frequently asked questions

FREQUENTLY ASKED (WITH LOVE)

+My reminders stopped showing up

Check Settings → Notifications → Happy Plant → Allow Notifications. A Focus mode or Do Not Disturb can also mute us. The plants would shout if they could. They physically cannot.

+How do water streaks work?

Water on schedule and the streak grows: a happy green face means all is well, red means “helppp, I need water!” Miss a day and your plant forgives you. The streak, however, does not.

+How many plants can I add?

Three green babies ride free. Premium unlocks the whole jungle: unlimited plants, each with their own schedule, selfies and streaks.

+Can each plant have its own schedule?

Yes! Daily, every few days, once a week. Every plant gets the exact schedule it deserves. Mr. Tomato and a cactus should not be on the same plan.

+I got a new phone. Where are my plants?

Today your plant data lives on your phone, so use Apple’s iPhone-to-iPhone transfer when you upgrade. The good news: iCloud sync is sprouting right now. Soon your plants, streaks and selfies will follow your Apple ID automatically.

+How do time-lapse videos work?

Snap a plant selfie when you water. Over weeks, Happy Plant stitches them into a little movie of your green baby growing up. It’s the closest thing plants have to a graduation video.

+How do I restore my Premium purchase?

Make sure you’re signed into the same Apple ID you bought it with, then tap More → Restore Purchases inside the app. Your jungle will be right where you left it.

+Is Happy Plant on Android?

iPhone & iPad only for now. If enough people yell at us politely, who knows what could sprout.

Still stuck? Email a human.

We answer between waterings, usually within a day or two.

mike@happyplantapp.com

PLEASE DON’T SEND SOIL SAMPLES